A Collection of Web Pages About Customer Feedback
Importance of Customer Feedback
7 Reasons Why Customer Feedback Is Important To Your Business
If you run your own business I know you do your best to please your customers, satisfy their needs, and eventually to keep them loyal to your brand. But how can you be sure that your efforts bring…
If you run your own business I know you do your best to please your customers, satisfy their needs, and eventually to keep them loyal to your brand. But how can you be sure that your efforts bring desired results…More at http://blog.startquestion.com
7 Reasons Why Customer Feedback Is Important – Survicate
1. It points out aspects of your product that need improvement.
You know your product by heart. Its every feature and application has been thought through and discussed by you and your team thousands of times. Unfortunately, that is why you might not see its imperfections.
It is important to know what suits the customers well, what was their least favorite aspect of it, and why. Showing that you truly listen to your customers’ opinions sells better than anything. After all, the product is made for them, so it should be as close to what they desire as possible.
2. Listening to customer feedback makes customers feel involved and important.
Nothing shows your customers that they are important better than asking for their opinion and acting accordingly. When asked for an opinion on a product or experience, your customers feel valued and treated almost as a part of the creative team…More at http://survicate.com
Why is customer feedback important? 9 Reasons. | CustomerSure
Most of us have a ‘gut feel’ that customer feedback is good for business. But if pressed, we struggle to go into detail about exactly how feedback helps a business grow.
We’re here to help.
But before we go into the 9 (count them!) ways that feedback improves any business, we need to clear something up: Sometimes we hear people talking about “the benefits of customer feedback”…More at http://customersure.com