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Talk Normal! DON’T use an “Elevator Speech” to get New Leads!

You have probably heard one of marketing and sales’ greatest myths: script out and memorize a sales pitch that you can broadcast in an elevator in less than 5 seconds.

The problem with this approach is that you don’t give an opportunity to establish a relationship with potential new clients and customers.

A scripted speech is always detectible and sounds phony and, in today’s world, people can spot a phony sales pitch from a mile away. It’s a turn-off. A normal conversation about what you do and what your business offers, on the other hand, leads to leads.

What you want to do is start a conversion naturally. A conversation is never the same twice. Your goal is to establish a memorable first impression of who you are and what you offer.

For example:
You: Hello, how are you today?

Potential Customer: Oh, I'm fine.

You: What is your line of business?

Potential Customer: Oh, I sell stocks.

You: Oh, really? My business is pretty exciting. I help people _____.

Potential Customer: Oh? My sister is looking for someone who does _____.

See how easy that was?

Carrying on a Conversation Normally Creates a Relationship

  • Your goal is to open the door and allow potential customers to walk through it during casual conversation.
  • Your sales opportunity will come when people you've spoken with come to you. At that time, you can go further into what your business does and offers.
  • Stop proving yourself while having a conversation with a potential customer. Show confidence by being you and using appropriate terms as the conversation flows.
  • Don’t think of the person you are speaking with as the lead or potential sale. Your goal is to establish a relationship so that word-of-mouth from the person you are speaking with will send you leads.

Important Points to Remember When Establishing New Sales Relationships:

  • Be yourself.
  • Use unscripted, normal conversational tones and wording.
  • Don’t SELL.
  • Be approachable, warm, friendly, and knowledgeable: people run from “sales people.”
  • Get rid of the “elevator speech.”

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