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Event Marketing is a Great Way to Get Customers in the Door

Street Smart Guide to Small Business Marketing

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Event Marketing for Your Small Business


Event Marketing—The Ideas Are Endless:

event TicketsWhether you run a brick and mortar business or an online business, you need people coming through the door or browsing your site in order to make money. 

Hosting events at your place of business or on your website is a key marketing strategy that often costs little or nothing, but gives you the chance to take the stage and show your high quality products and services to a targeted group of potential customers.

When considering what type of event to host, it's important to have goals in mind. 

When Using Events as a Small Business Marketing Strategy, Consider the Following:

  1. Will this type of event attract my primary customer or target market?
  2. Is the goal of my event to attract new customers or bolster sales from existing clients?
  3. How many people do I project to attend?
  4. How will I measure the success of an event? In attendance? Subscribers for my newsletter? Dollars of sales during or immediately following the event?
  5. What system do I have in place to collect the contact information of all people who attend (i.e. RSVP required or a registration form to be filled out at the door)?
  6. Should I charge admission for the event?
Whatever kind of event you choose, hosting frequent events will keep your business pressworthy, up-to-date, and attractive to customers. Because there is always something new going on within their area of interest, they will begin to associate your business with part of their lifestyle. Regularly occurring events that customers can predict also keep your company in their minds on a recurring basis.

Brick and Mortar Event Ideas:

  1. Host a Potluck: A low cost event idea that is very popular among families, couples, and seniors.
  2. Appreciation or Thank-You Dinner: This is a great way to solidify customer loyalty by showing gratitude for their support.
  3. Holiday Parties: Great networking opportunities during times of the year when people tend to be cheerful.
  4. Charity Auctions or Benefits: Show the caring nature of your business in the community by hosting an event where proceeds benefit a local charity.
  5. After-Hours Sale: Customers love the idea of extended hours and exclusive promotions.
  6. Networking or Meet-and-Greet Event: If your clients are primarily other professionals or businesses, why not host the next Chamber networking event?
  7. Book Clubs: For businesses that cater to an educated population, try hosting a book club, or tracking down an existing one and letting them use your space.
  8. Classes or Workshops: A great way to discover potential customers is to host a class or workshop with real value, and that fits your industry niche.
  9. Guest Speaker: Associate your business with a celebrity or industry leader by hosting a performance or lecture.
  10. Live Demonstration: For businesses that have an impressive production process, show off what you do to customers or even invite a school group to come see.

Online Business Event Ideas:

  1. Special Event TicketSale or Promotion: It's a no-brainer to offer a sale or promotion, but according to industry research one of the best online promotions is free shipping.
  2. Live Chat: Offer a day and time that customers will be allowed to chat with each other or ask questions that will be answered by an expert.
  3. Guest Workshop/Live Q&A Session: Choose a theme or topic, and have a trained individual answer burning questions that your primary customers would want answered.
  4. Twitter Giveaways: Many companies do this on Fridays, but you can give something away to create a frenzy around your twitter name!
  5. Conference Calls: If you've got a new product or service, host a conference call where your clients or potential clients can get more information.
  6. Video Feed/Live Stream: For businesses with something viral, creative, or happening at a specific time, why not record it and show the world?
  7. Contest: Similar to twitter giveaways, contests are a great way to attract new customers, as long as the contest fits your target market.

What's Next

Next In This Guide
Part 8:
Directory BookGetting Listed in Directories - Don't play hide-and-seek with your customers! By ensuring that your business is listed in several appropriate directories, you won't miss out on customers who can't find you or don't know you exist.

Previous In This guide
Part 6:
Direct Mail LetterDirect Response Marketing vs. Branding - Rather than wasting money on lofty branding schemes, small businesses can benefit from direct response marketing that offers a better return on investment.

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