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Website Analytics

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Small Business Thought of The Day - What to Do With Website Analytics

In business, it all comes down to numbers. Your sales, your expenses, your ROI - all of these add up to a larger picture of your total success. To be successful in business, you have to know how to collect and interpret many types of data and how to use that data to improve your operations.

Fortunately, tracking the success of your business website is pretty simple with website analytic programs. Website analytics give you a full view of the effectiveness of your website and the behavior of its visitors. You can make changes based on concrete facts to increase the conversion of visitors to customers.

With website analytics, your online marketing campaign can't help but be a success. You will know exactly which keywords are bringing visitors to your site and where visitors are spending the most time. This information is invaluable for your advertising campaign.

Knowing the keywords people are finding you through helps you optimize your site more effectively. You can increase those keywords on pages where traffic is low and incorporate them into your pay per click search engine marketing.

Discovering where visitors spend the most time lets you place your products where they are most likely to be seen and bought. 

You can take advantage of existing traffic patterns to display your best money makers. You can also optimize the pages visitors spend most often and be sure there are calls to action on the most popular pages.

Website analytics measure and improve your conversion rate. Successful marketing depends on knowing your customers; analytics let you get to know them exceptionally well.

See Also:
How Website Analytics Can Increase Website Visitors

Effective Business Letter

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Small Business Thought of The Day -  Business Letter

A business letter is a permanent record of your company's professionalism and attention to detail. Mistakes in style, grammar, or tone glare out from a written page. When corresponding with customers, investors, partners, or vendors, your business cannot afford to appear unprofessional because of small mistakes.

Your business letter should always follow the correct business letter format. Know your purpose in writing and state it clearly within the first two sentences of your letter. Write an introduction, the body and the conclusion, and then review it to make sure you have not wandered from your original intent.

Keep your business letter short, sweet and to the point.  A page is the generally accepted length for most business letters. Additional information that supports your letter should be added as an enclosure, not crammed into the body of the letter.

Maintain a business tone throughout your letter. A business letter often serves as an official record of a transaction, procedure, or bidding process. Avoid chatty or conversational letters, especially if your letter will be saved and filed. If you want to personalize your letter, simply mark out the recipient's name with a pen and write his or her first name above it. Sign your name with the same pen.

Ensure your spelling and grammar is correct. Do not rely on spell check features to catch every mistake. Ask another person to proofread it after you are done. Hire a freelance writer or proofreader if you do not have one on staff.

Presentation is everything for a successful business. To impress potential customers, retain new ones, and increase your professional partnerships, showcase your company's poise and talent through a showcase business letter.

See Also:
Write A Business Letter People Will Read

Online Marketing - Decreasing Costs

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Small Business Thought of The Day -  Online Marketing Tips

The goal of online marketing is to have a high return on your investment. In other words, you want to make more money than you spend. An effective online marketing plan will help you do just that. Your marketing plan identifies your customers, your message, and your delivery.

The key to being successful in online marketing is to know your customers. Know what they want, where they are, and how to reach them.  Offer them products or services that fit their lives and their consumer philosophy. For example, selling spangled thong bikinis to grandmothers over 80 through email written in an 8 point font is not likely to get a lot of response, or, at least, not a positive one.

Understand what products appeal to your chosen market, or conversely, which market wants your chosen product. Online marketing is not effective if you do not correctly identify your customers and create your message specifically for them. You may find that your customers fall into several distinct groups. In that case, create several different marketing packages, each targeted towards a specific group.

Make it easy for potential customers to find you. Use search engine optimization techniques to update your web site content and increase your search engine ranking. Implement a blogging for business plan to increase your expertise and the number of links to your page.  Research affiliate marketing programs to see if one can get you higher exposure to your target customers.

The number of people buying products or services through the web is steadily increasing. An effective online marketing plan will help you tap into that growing market while keeping your advertising costs low.

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Improve Your Online Marketing While Decreasing Advertising Cost

Business Software Tips

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Small Business Thought of The Day - Business Software  Tips

Improve your efficiency and spend more time working with and keeping your customers by investing in business software.

Software keeps your business organized and responsive to your customers and your market.

Competition for customers, especially on the internet, is fierce, so nearly any advantage over the competition is worth the expense.

As with all business decisions, choosing your business software starts with planning and research.

Decide what tasks in your business need to be automated, and then evaluate your software options.

Choose a program that will completely serve your needs.

One of the first software purchases to consider is business plan software. It simplifies the process of creating a strong business plan that you can work with and adjust over time.

Use data mining software to sift through your customer data and understand their patterns of behavior.

Complement your findings by using an online analytical program to examine large sets of data, analyze the pros and cons of possible decisions, and calculate your risk factors.

Invest in digital dashboard software to keep your business running smoothly. Combined with reporting software, dashboards provide snapshots of key business success indicators.

Your reporting software should allow more in-depth study of any information you need about your customers or your business performance.

You can buy each program separately, mixing and matching vendors to create a customized business software package.

Some software vendors, NetSuite, for example, sell software that combines all of the programs and features you need into one product. Choose business software that will begin improving your business quickly, yet still grow with your business in the future.

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Business Software - Here Some Popular Ones Almost Every Small Business Needs

Becoming an International Business

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Small Business Thought of The Day - Becoming an International Business

With a business presence on the internet, you are only a click away from any customer in the world. Stand out from the crowd, and your business will quickly expand. Learn to use the internet as a marketing tool, and taking your business international is easy.

The first step is to make your presence known.  List your business in international web directories  and in the yellow pages. Register for as many as you can, and remember to renew your registration when required. International customers can find you through by searching for your business type.

Increase the chances of international customers finding your website by using keywords effectively. Search engine optimization techniques increase your chances of attracting customers by tailoring your content to your target market's interests. Aim for the top spot of the major search engines.

Build your reputation by becoming an expert. Blog about your product or services. Register your blog with the major search engines and include links to your business site. Write articles for trade e-zines, other websites, and newspapers. The more your name is associated with your product or service, the more potential customers will trust you. For an international business, credibility is especially important if you are competing with local companies.

Maintaining your web presence requires constant attention. Update your information regularly to keep your customers coming back. Enticing new content will create buzz about your business. The internet puts the international business market right outside your door; be prepared to answer when your new customers knock.

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International Business - How to Become One from Your Home

Marketing Guide

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Small Business Thought of The Day -  Marketing Guides

Online marketing guides are excellent guidebooks for businesses selling online. They compile lists of resources, tips, and vendors into one comprehensive source of information. For a business owner short on time, and possibly on funds, online marketing guides offer advice for instant success.

There are a plethora of marketing guides available on the web, but not all of them will be useful for your business. Some are not relevant to your industry, some are not thorough or recent enough, and some are outright scams with little to no information whatsoever.

Research the available guides and choose one to start. Trying to integrate all of the information from various guides is frustrating and a waste of effort. You can always approach another after you are done with the first.

Consider the reputation of the guide, the company publishing it, and its writer. An online marketing guide should be the culmination of the writer's expertise and success.  Pick an author you can trust or a publisher with a record of publishing in your field. Search for reviews of the guide or ask your colleagues for recommendations.

Choose a marketing guide that invites you to learn. A guide with exercises, case studies, or an interactive tool will help you learn faster than one that simply states facts. Real life exercises and scenarios help you remember what you've learned.

Avoid wasting time and money through trial and error by choosing your online marketing guide carefully. Find a guide that you can actually use. Your time and money are too valuable to waste.

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Online Marketing Guide - Choose the Right One With 4 Simple Tips

Small Business Grant

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Small Business Thought of The Day - Small Business Grant Tips

Small business grants are not easy to get. Few are available and competition for the existing ones is fierce.  A grant is a great way to finance a business, however, so pursuing one may be worth the effort for your business.


To apply for a small business grant, you must be well-prepared. Know your business plan inside and out. Understand your market and your financial projections. You must show that you are the best investment option for a potential grant award.

Research grant opportunities thoroughly. Searching the internet will turn up lots of opportunities.  Look beyond government grants; don't overlook foundations and companies as possible sources of small business grants.

Evaluate your funder results to determine whether you fit their criteria and their areas of interest. Some may only fund minority-owned businesses or green industries, for example. Only submit grant requests when you fit the funder's profile.

When submitting your proposal, follow the grant maker's directions exactly. Unless the funder requests otherwise, call the organization and introduce yourself. If your proposal is turned down for funding, call and ask for feedback. You can create a relationship, strengthen your proposal, and submit it again later.

Do your research and prepare thoroughly and your chances for receiving a small business grant will rise. Money for your business that you do not have to pay back will be a major boost as you start or expand your operations.  Don't underestimate yourself; convince the grant maker that you stand above the competition.

See Also:
Small Business Grant - 5 Tips for Getting One!

Direct Marketing Tips You Can Use Now

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Small Business Thought of The Day -  Direct Marketing Tips You Can Use Now

Tap into the power of direct marketing when developing your marketing plan. Direct marketing is a tried and true method of advertising that is easily adaptable to newer ways of communicating with customers.

Your goal in direct marketing is to turn readers into buying customers. Effective direct marketing starts with targeting the right audience. Blanket marketing will only increase your costs relative to your return. Make sure you are focusing your efforts on the right potential customers.

You message should be compelling. Concentrate on jazzing up your headline to catch the reader's attention and convince him or her to read further. Include a call to action, telling your reader what next steps to take. Never leave your reader wondering how to access your products or services.

Evaluate your direct marketing efforts. Use AB testing, also called split testing, to compare the effectiveness of your marketing plan efforts. Calculate your ROI, your return on investment, to determine whether direct marketing is increasing your business. Do not assume your plan is successful just because you are getting a response; run the numbers and make sure your increase in revenue exceeds your increase in expenditures.

If your evaluation shows room for improvement, change one aspect of your plan and try again. Repeat this step until you have achieved the best conversion rate. Do not change multiple parts of your plan at once; you will have no way of knowing what change actually caused your improved results.

The success of your direct marketing plan will depend on your preparation and strategy. Create and continuously adjust your direct marketing efforts to achieve the highest return on your advertising investment.

See Also:
Direct Marketing - 6 Simple Tips You Can Use Now

Business Phone Systems

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Small Business Thought of The Day - Business Phone Systems Tips

Phones are not going away anytime soon, even with the rise of email and the internet. What is going away is the concept of a phone as just something you talk into. The ways consumers use phones is evolving, and your business phone system should be evolving, too.

Options for business phone systems are expanding. You can choose a traditional landline phone system or an internet VOIP system, or you can conduct all of your phone business through mobile phones. Regardless of the system you use, be sure your business has all of the features it needs in a phone.

Your first customer service standard, being available to your customers, can be served through basic features like voicemail and call waiting. If you tend to work with several people at once, call transfer and conference call capabilities are a must. Consider the reliability of your phone system provider carefully; you don't want stretches of time when your customers can't reach you at all.

Optional add-ons for your business phone system can improve your customers' experiences. Automated attendants route customers according to their spoken response to recorded questions. Music or advertisements played during hold times let your customer know that the line is still open or makes them aware of other services and products your company offers.

Integrating your phone system with your computer systems can make it easier for employees to track and record phone calls. If you are in sales, a phone system integrated with customer management software can automatically pull up a customer's record as soon as the call reaches an employee.

Shop around and compare the prices and features of different business phone systems. Finding the perfect phone system for your business will enhance your customer service and your bottom line.

See Also:
Business Phone System - 6 Features Your Should Have

Market Research

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Small Business Thought of The Day - Market Research Tips

Internet marketing is all about targeting your customers for the greatest return on your advertising investment. To target your market, you have to understand how consumers choose the products they buy.

Market research gives you the information you need to effectively appeal to your customers. It gauges consumer interest in your product and helps you identify where and how to advertise your product. Effective market research relies on collecting and analyzing reliable data about consumer habits and opinions.

You can perform your own market research by surveying your existing customers or inviting potential customers to participate in evaluating your products. By communicating with your customers, you can improve your products and service while building customer loyalty.

You can also install software that will track how users view and use your web site. Understanding the behavior of your web site visitors helps you advertise more effectively.

There are several types of market research that focus on the product itself. Demand estimation tells you if your product is sellable and how much competition you face.

Commercial eye tracking research determines how your product appeals to consumers. Test marketing lets customers try out your product and make recommendations for improvement.


Other market research methods focus on the consumer's perception of your company. Brand name testing, usually through surveys, evaluates your name recognition and your appeal with potential customers. Ad tracking, the most quantitative research method, evaluates whether viewers respond to your marketing techniques by following through or abandoning the sale.

Before investing in your internet marketing campaign, take time to really learn your market. Know what your customers are looking for and what they like. Targeting your customers through market research will prevent the waste of precious advertising resources.

See Also:
Market Research Tips For Your Small Business

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This page is a archive of recent entries in the Business Thought of The Day category.

Business Productivity is the previous category.

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